Refund policy

Orders may only be cancelled if goods have not already been dispatched. If goods have been dispatched but not yet delivered (in the case of truck deliveries), a refund less cost of the delivery fee and handling fees will be considered. If goods are returned to us in original condition within 7 days, a refund (less delivery and handling fee if applicable) will be performed. Refunds are processed via the same method as original payment (ie payments made by credit card will be refunded via credit card). Refunds do not apply to Garden Supplies products sold by the metre (ie mulch, soils, pebbles etc) and delivered. No refunds will be given without a receipt.